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HP Recommended
HP Latex 310
Microsoft Windows 8.1 (64-bit)

Hi ok so i have had the HP Latex 310 for about 2 years, running flexi the past couple of weeks it has been stopping jobs printing halfway through with the error unexpected cancelling of job / failed to send data to printer.

I have had a tech check out the firewalls on the laptop which runs it but still get the problem, not every job mind you it is very intermittent.

The printer is connected directly to the laptop.

I have changed the cable.

I have changed the ip address.

Rip the jobs before printing.

Really at a loss as to why this is happening.

Doesnt matter what size the file is either.

 

3 REPLIES 3
HP Recommended

Hi,

Not sure if this is helpful at all but there is a forum dedicated to Latex Printers.

https://hplatexknowledgecenter.com/forum#

Just in case you want to look for an answer (or post there).

 

Hope you get an answer soon.

 

Cheers

Wendy

HP Recommended

Thank you i will try there 🙂

HP Recommended

Thanks @RSIWen for sharing the https://hplatexknowledgecenter.com/

@StXrmXnPlease post your question on https://hplatexknowledgecenter.com/ it is the HP Latex community where you can ask, share and learn about HP Latex Printer. We will be able to help you from there. Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.