HP PageWide XL4200 MFP Maintenance Kit PKM2 Expired

[Georgets]

The HP PageWide XL4200 MFP encountered operational issues following the upgrade to firmware TYPH_12_24_41.1 and even the latest firmware TYPH_13_25_31.1 and associated driver updates, and now the printer is taking longer to receive and process send jobs.

Also HP Maintenance Kit PKM2 has Expired and we had already replaced the HP Maintenance Kit PKM2 and Maintenance Cartridge but the warning error message still appearing. We kindly ask you to assist us with Service Menu to reset counters.

[Sajeeda]

Hello,
Good day. Thank you for reaching out to the Hp community. I will be happy to assist you here. Brilliant troubleshooting and dedication to try and resolve the issue. Kudos to you for that.

If the maintenance kit for your HP PageWide XL4200 MFP has expired, it's important to take appropriate steps to maintain the printer's performance and print quality. Here’s what you can do:

Steps to Address an Expired Maintenance Kit:

1. Replace the Maintenance Kit:

   • Obtain a new maintenance kit for the HP PageWide XL4200 MFP. This kit typically includes components that are crucial for the printer's operation, such as printhead cleaning components and other replaceable parts. These ensure the printer runs smoothly without disruptions.

2. Purchase from Authorized Dealers:

   • Ensure you are buying the replacement kit from an authorized HP reseller or directly from the HP parts store to ensure compatibility and warranty support.

3. Install the New Kit:

   • Follow the instructions provided with the new maintenance kit to install it. Instructions are also available on the HP Support website for detailed guidance.

4. Regular Maintenance:

   • Even after replacing the kit, regular maintenance is important. Follow scheduled maintenance procedures and address any printer alerts promptly to extend the life of your printer components.

5. Consult the HP User Guide:

   • Refer to the HP PageWide XL4200 MFP user guide for detailed instructions on replacing the maintenance kit and performing routine maintenance.

If you encounter any issues during the installation process or need further assistance, HP Support is available to help you with step-by-step guidance.