Create an account on the HP Community to personalize your profile and ask a question
01-09-2023 03:31 AM
I want to replace the print head.
After performing the service steps according to the instructions on the printer screen, I received the following message:
" Not enough ink to complete startup. Cartridges used during initialization must be NEW. Open Ink Door to replace indicated cartridges or press OK to insert another PHA."
This message was for the black the first time.
Removing and reinstalling the cartridge or head does not complete the installation. No ink is visible inside the head.
No ink is visible inside the head, but you can see traces of ink where the cartridge and head meet.
The Replacement Kit cartridge symbols are as follows:
for Y M C is as follows: "Introductury Cartridge"
If it is true that there is not enough ink to complete the startup then how can new cartridges be obtained without a head?
Didn't find what you were looking for? Ask the community