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10-24-2021 11:16 AM - last edited on 10-27-2021 02:25 PM by JessikaV
Have had an HP DesignJet Printer for 12 years. Has worked great except when printing from PowerPoint (letter size) to enlarge to any size, error message says "No HP Utility installed. To take advantage of the full feature list of your printer, please install the HP Utility". I cannot located the disk that came with the printer. Searched HP website but can't find "HP Utility". Downloaded Setup Launcher Unicode from driver update area but to no avail. Where can I specifically download that particular piece of software? At present, to get around dilemma, I must design art at final output size. Thanks.
10-24-2021 10:30 PM
I do not believe that this device is supported by the current universal driver set and therefore unless you can find the old install for the utility you may be stuck doing things the way you are now.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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