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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Buckize
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HP T210 Printing

HP Recommended
HP 2T210
Microsoft Windows 10 (64-bit)

I have been using the HP T210 as a wireless printer and it works great! 

I want to also use it with a usb cable. i bought a USB cable and plugged it in. Obviously there are some other step si need to take. additional drivers?  I don't want to mess anything up with the wireless since it works great. what can I do?

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Buckize
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ok i got it to print but i have the additional sheet tray and when i try to print 11x17 it indicates i have the incorrect paper size that i need 17x11. it wont let me change it under custom sizes and rotating the page wont help either

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halfwidth
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Hi Buckize,

Did you ever print 24 inches by 36 inches successfully? I do not seem to get this done with my new T210 24 inches printer.

Best,

Halfwidth

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chris1designjet
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Hello

just be sure to have the latest firmware  installed

https://ftp.hp.com/pub/softlib/software13/printers/SPRK/Firmware/spark_dist_pr2_001.2038A_nonassert_...

 

and you can install the print preview

https://ftp.hp.com/pub/softlib/software13/printers/SPRK/Preview/HPPrintPreviewFull_x64_sprk.exe

so you can check the measures on this software 

 

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halfwidth
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I called the HP support after having tried everything myself. First I got a support technician who just tried to guide me through the menus - which I had done numerous times myself - but after this guy put me on hold until both the TeamView and the phone connection  stopped being connected I called a second time, was forwarded twice and finally got an excellent Windows technician from India who performed a lot of low level set-ups which the firmware installation didn't.  Everything works perfectly since then and I am very happy with the T210 printer - print quality, speed, price - outstanding. Note: I am an IT person myself (not for Windows intricacies though) so I could tell how good the technician was who fixed my problem. Second, this technician said that HP support was normally using the HP computer share program - both technicians needed access to my computer - but not TeamView.

Hope this helps everybody who ever runs into similar problems. Last remark - try to start your set-up during the week as the support is not available Saturday or Sunday.

Fullwidth (formerly known as Halfwidth)  

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