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HP Recommended
HP DesignJet T210 24-in Printer
macOS 12.0 Monterey

On my HP Designjet T210 when printing from Autocad I can't get the layout to print to the 24" roll correctly. The plotter will always print in portrait regardless of whether I select portrait or landscape. My Designjet 500 at work has an auto-rotate and paper saver feature that automatically rotates the layout or image for best fit. I'm not sure if this is related to using this on my MacBook as the driver settings are different than windows drivers. If anyone has and advice or recommendations I would very much appreciate the assistance. Thank you in advance. 

5 REPLIES 5
HP Recommended

Are you using the driver from the Mac or did you download the driver from the HP website?

From their compatibility page:

This document is for HP Designjet printers connected to Mac computers.
This document contains a list of HP Designjet printers that are supported in MacOS 10.13 High Sierra, macOS 10.12 Sierra, OS X v10.11 El Capitan, OS X v10.10 Yosemite, OS X v10.9 Mavericks, OS X v10.8 Mountain Lion, and OS X v10.7 Lion.
If your printer is supported in High Sierra, Sierra, El Capitan, Yosemite, Mavericks, Mountain Lion, and Lion, go to the HP drivers webpage to install the postscript or raster driver that will allow you to print to your HP Designjet printer from your Mac computer.
If your printer is not supported in High Sierra, Sierra, El Capitan, Yosemite, Mavericks, Mountain Lion, and Lion, you can use the driver from Apple Software Update (ASU) to print.
 
Try the driver from the HP website.
Maybe another Mac user can help with your question.  I know I've tried using the mac driver on another model printer (T770 IIRC) and one of the main problems was not being able to rotate the drawing.  Once I downloaded the driver from HP it straightened out the problem.

 

I don't work for HP....I just repair their printers.
HP Recommended

Hi D, thank you for the quick reply, I am using the HP drivers for Mac from the website. This plotter prints great from the paper tray, it's only with the roll that I can't rotate the plot to save on media.

HP Recommended

If you get a chance, try going to the AutoCAD website.  Sometimes they have drivers that will address this problem, though I'm not certain about Mac support there.

I don't work for HP....I just repair their printers.
HP Recommended

After reading your original reply, I'm going to try manually reinstalling the Mac drivers from the HP website. As now I'm not sure which driver I'm using because the printer configured itself and installed it's own drivers when I connected it. Hopefully that will fix this. 

HP Recommended

Good idea.  Let us know what happens.

 

Might also check that your paper size is correct since it might autorotate if the drawing won't fit between the margins selected.  I think there might be a "fit to page" or "print to margins" or some such feature like that.  It might mess up your scale but try it, to see if it's a paper layout problem that's causing the rotation to portrait.

I don't work for HP....I just repair their printers.
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