• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎03-07-2020 02:55 AM

HP Recommended
Product: HP T2500

After turning on the unit the LCD screen displays the HP logo, and that’s all. I can leave it for some time then come back to it late and it will still be display the same screen.

 

There is no initialising screen, no error codes.

 

There is the normal internal hum of the machine but none of other the other mechanical movements that accompany a printer as it starts up.

 

Any suggestions?

Tags (1)
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-18-2020 08:53 PM

HP Recommended

Just to update..this was a HDD issue..I have to say replacing the HDD on this model is a right royal pain!  All good now.

View solution in original post

Tags (1)
Was this reply helpful? Yes No
1 REPLY 1

‎03-18-2020 08:53 PM

HP Recommended

Just to update..this was a HDD issue..I have to say replacing the HDD on this model is a right royal pain!  All good now.

Tags (1)
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.