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‎06-17-2019 06:26 PM

HP Recommended

Hi

can the 

HP T7200 CAN SECOND AND THIRD ROLLS BE DISABLED?

 

Thanks

3 REPLIES 3

‎06-18-2019 06:43 AM

HP Recommended

Are you referring to the spindles that hold the rolls of  blank paper?

I don't work for HP....I just repair their printers.
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‎06-18-2019 07:09 AM

HP Recommended

Thanks for your reply...this T7200 has 3 roll upgrade fitted..however it fails miserably to back off loaded media..so our client has asked if it can be reverted to single roll printer..

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‎06-18-2019 09:43 AM

HP Recommended

Would it work to only load one roll instead of all three?  We do that with our T1200 that has a dual roll setup all the time.

 

When he sends a print it should default to the top roll I think.  So only load the top roll and try that.

 

I know the 4520 model has a second roll that is connected with a cable and can just be unplugged but I don't know if the T7200 has the same setup.  the T7200 replaced the 4520 model.

 

Those multi-roll models can sometimes be a pain but we haven't had any problem with our T1200 and the 4520 I used to have was very reliable when changing rolls.  What kind of paper is your client using?

I don't work for HP....I just repair their printers.
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