• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎04-20-2022 01:09 AM - last edited on ‎04-28-2022 07:57 AM by Retired

HP Recommended
Product: HP DesignJet Z6100 Printer series

HP Z6100 7 beeps on start up..then just black oblong on display panel..service manual says main pca..however we have replaced this ..no fix..any suggestions?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-20-2022 04:07 AM

HP Recommended

Sorry to state the obvious but did you know it was a good battery?

View solution in original post

Tags (1)
1 person found this reply helpful
Was this reply helpful? Yes No
8 REPLIES 8

‎04-20-2022 03:06 AM

HP Recommended

I would replace cmos battery. 

 

Worked for me

 

 

Was this reply helpful? Yes No

‎04-20-2022 03:35 AM

HP Recommended

Thanks for your reply..we already replaced cmos battery..one of the first things we tried..

Was this reply helpful? Yes No

‎04-20-2022 04:07 AM

HP Recommended

Sorry to state the obvious but did you know it was a good battery?

Tags (1)
1 person found this reply helpful
Was this reply helpful? Yes No

‎04-20-2022 05:21 AM

HP Recommended

Good question..it was from an unopened pack..but certainly worth proving..thanks for the suggestion.

Was this reply helpful? Yes No

‎04-21-2022 11:31 PM

HP Recommended

Just to update  in case anyone else has similar issue in the future..Thanks Styloid for the suggestion to replace the cmos battery...we had done this previously HOWEVER..I noted that the original battery and the replacement had different digits ..one was CR2025.  the other was CR2032...as soon as I replaced like for like we were able to turn on without 7 beeps..at this stage it won`t initialise past the black oblong in the display but I am fairly confident that is a HDD issue...so I will advise once done..Also many thanks to DHook for his valued suggestions and assistance..most appreciated..

Was this reply helpful? Yes No

‎04-22-2022 10:33 AM

HP Recommended

Good news.  Well done.

P

Was this reply helpful? Yes No

‎04-28-2022 01:39 AM

HP Recommended

Final update...in the hope of maybe saving someone some time/effort $$ 

 

I returned and fitted a new HDD...all good..SO two faults ..flat then incorrect cmos battery AND a faulty HDD...

1 person found this reply helpful
Was this reply helpful? Yes No

‎04-28-2022 03:27 AM

HP Recommended

Thanks for the follow up post.  Will help others out.  Glad you got it going.

I don't work for HP....I just repair their printers.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.