cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Vepa1
New member
3 0 0 0
Message 1 of 2
182
Flag Post

HP z 2100 24-in

HP Recommended
HP
Microsoft Windows 7 (64-bit)
My printer HPZ2100 24-in gives an error 79; 04 firmware does not help. Could this be related to mechanical devices? If so, what mechanisms ... How can I fix this error? Or change the mechanism?
1 REPLY 1
PRUSIM
Level 3
Level 3
46 46 2 0
Message 2 of 2
Flag Post
HP Recommended

HI

 

The error is a Firmware Error

Try the following:

Ensure that the Communicatin cables are disconnected from the printer
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.

Please ensure that the printer has the latest firmware else Update the firmware to the latest.

If the error still persists Issue might be With PCA ..or the formatter

Try reseating formatter as well

 

I work For HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation