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‎07-17-2025 03:32 AM

HP Recommended

Hi

I'm getting the Switch power off check printhead path error

 

Now the belt is fine, it runs smoothly along the carriage, the carriage is well oiled with the correct lubricant.

If you a roll of media and do a printhead alignment test it does that fine, if you do a test to check print heads and it prints the solid bars its fine. But if you go to print a job it comes up with the error before it is just about to start printing,

And its not the rip as the same print prints fine to other machines including another HP5500

 

Many Thanks 

Mark

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