HPclick OS 10.14 compatible version

[tpstudioarch]

I need a link to download a version of HP Click that is compatible with my operating system. Os Mojave 10.14.

Thank you.

[Hawks_Eye · Accepted solution]

Hi @tpstudioarch 

Welcome to the HP Support Community! We're here to help you get back up and running.

I understand you're looking for an HP Click version that works with macOS Mojave 10.14.

Yes, HP Click version 4.8.117 is listed as compatible with macOS 10.14 (Mojave).

You can download it directly from HP:

Download HP Click 4.8.117 for macOS 10.14

HP Click 4.8.117 includes:

• Support for macOS 10.14 (Mojave)
• General bug fixes and enhancements
• Improved page size information in thumbnails
• Updated User Guide experience in a web browser
• Added support for Mac ARM devices

We appreciate you checking the HP Software and Drivers page. Since macOS 10.14 is selected and HP Click 4.8.117 is offered for that operating system, this is the appropriate HP Click installation package to try on your Mojave system.

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[tpstudioarch]

HP Click version 4.8.117 is NOT compatible with macOS 10.14 (Mojave).

This in the message: The computer has macOS 10.14.6 installed. The application requires macOS 12.0 or later.

[Hawks_Eye]

Hi @tpstudioarch 

Thank you for taking the time to test it and for sharing the exact message you're seeing.

Based on the installer message, HP Click 4.8.117 on your system is requiring macOS 12.0 or later, so it would not install on macOS Mojave 10.14.6. I appreciate you bringing this to our attention.

To help verify whether an earlier HP Click release is available for Mojave, could you let us know:

• Which HP DesignJet/PageWide XL printer model you're using?
• Are you specifically looking for HP Click, or would another HP printing workflow also meet your requirements?
• Did you download HP Click from the HP Software and Drivers page for your printer, or from the standalone HP Click download page?

Once we have those details, we can check the most appropriate HP software option for your macOS 10.14 environment.

Regards, 

Hawks_Eye

[tpstudioarch]

I'm using HP Designjet T250

I'm not specifically looking for HP Click, I'm looking for an application to manage the workflow.

I had HP Click on my computer and it worked perfectly, but I made a mistake updating the app and it stopped working due to incompatibility with the operating system.

So I tried uninstalling it and reinstalling the correct version by downloading it from from the HP Software and Drivers page of my printer.

Thank you,

Regards

[Hawks_Eye]

Hi @tpstudioarch 

Thank you for the update and for providing those details.

I understand the situation. Since HP Click was previously working on your macOS Mojave 10.14.6 system and stopped only after updating to a newer release, the challenge appears to be that the current HP Click version now requires a newer macOS version and cannot be installed on Mojave. This is consistent with the installer message indicating that macOS 12.0 or later is required.

For your HP DesignJet T250 workflow, HP Click would still be the preferred HP application when a compatible version is available. However, HP does not currently provide older HP Click installers through the standard Software and Drivers page, and the latest available release is intended for newer macOS versions.

Regards,
Hawks_Eye