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Hello All!

 

I have an issue where my HP T630 is disconnecting both the internet from my PC and the printer when attempting to do my print jobs. I am forced to restart my PC each time I reattempt to print. I have restarted the modem, restarted the printer, and still get the same result. I don't know what to do and I need some help. Thanks!

1 REPLY 1
HP Recommended

Hello Monzon1674 ,

Thank you for reaching out. Regarding the query HPT630 disconnects both itself and the PC wifi

Kindly review the instructions as below :

  • Use this guide –

https://support.hp.com/us-en/drivers/hp-t630-thin-client/10522151

  • Troubleshooting steps  –

Power Cycle Your Network Hardware 

Troubleshoot Your PC's Wi-Fi

Update Network Drivers

Perform firmware update

 

This will help us narrow down the cause and suggest the best fix

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