• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎02-18-2020 02:12 PM

HP Recommended
Product: HP L330
Operating System: Microsoft Windows 10 (64-bit)

Hi, I've been having some banding issue with my wide format latex 330. I've change all (literally all) printheads, updated the firmware, updated the HP Flexi RIP to the lattest version, I did an automatic and a manual printhead alignment, I did the sustrate advance calibration (manually, cause the L330 doesn't has OMAS)... but nothing change. All colors have an strange white banding, and its the same for all colors.
I need help please, I don't know what more I can do.

 

1.jpg2.jpg

2 REPLIES 2

‎02-19-2020 04:27 AM

HP Recommended

Try posting the question in this forum:  https://hplatexknowledgecenter.com/

 

You might get better/quicker answers.

I don't work for HP....I just repair their printers.
Was this reply helpful? Yes No

‎02-21-2020 07:05 AM

HP Recommended

Have you tried cleaning carriage and printhead's contacts with ethyl alcohol?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.