How do I change my colors settings for photos?

[DedeeM]

Every time I print a photo from my phone or Ipad its stuck in a black  & white setting, offering no option to print in color. So the photo is in color, but when I send it to print, it automatically goes black & white to print. How do I change this? It wasn't doing this before. 

[Alden4]

Hi @DedeeM,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP printer is consistently printing in black and white instead of color, even though the photo is in color, there are a few steps you can take to troubleshoot and resolve this issue.

Check Printer Settings on Mobile Device:

• On your phone or iPad, go to the print settings before sending the print job.
• Look for an option that allows you to select color or grayscale printing. Ensure that the color option is selected.

Printer App Settings:

• If you are using a specific HP printing app, check the app settings to make sure it is configured to print in color.
• Open the HP printer app on your mobile device and navigate to the settings or preferences section. Look for an option related to color printing.

Printer Settings on Computer:

• If you are printing from a computer, check the printer settings on the computer.
• Open the print dialog box and make sure that the color option is selected.

Printer Display Panel:

• Check the display panel on your HP printer. Look for any settings or options related to color printing.
• Navigate through the printer menu to find color settings and ensure that color printing is enabled.

Printer Driver Update:

• Ensure that your printer drivers are up to date. Sometimes, outdated drivers can cause printing issues.
• Visit the official HP website and download the latest drivers for your specific printer model.

Reset Printer Settings:

• If none of the above steps work, you may want to reset the printer settings to default.
• Refer to your printer's manual for instructions on how to reset the settings. This may vary depending on the printer model.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support