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‎02-22-2018 08:58 PM

HP Recommended
Product: Deskjet 3755

How to Clean the Scanner Glass/Head of a Deskjet 3755?  My wife scanned a document that had small part of white-out that was not dried and when we scan, all of our scans have a solid line down the middle.  Thanks for any advice.  

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13 people had the same question
1 REPLY 1

‎02-23-2018 03:01 AM

HP Recommended

Hi,

You may try calibrating the scanner and check, however actual cleaning cannot be done for such a scanner.

 

Try following these steps to calibrate:

https://support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/1126203...

 

IF that doens't help contact HP Support in your country to get teh printer services or replaced if applicable and if a such is covered by its warranty terms:

https://support.hp.com/us-en/contact-hp/product/HP-DeskJet-3700-All-in-One-Printer-series/8954253/mo...

 

Regards,

Shlomi



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