cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Ruyea
New member
1 0 0 0
Message 1 of 2
2,219
Flag Post

How to Clean the Scanner Glass/Head of a Deskjet 3755

HP Recommended
Deskjet 3755

How to Clean the Scanner Glass/Head of a Deskjet 3755?  My wife scanned a document that had small part of white-out that was not dried and when we scan, all of our scans have a solid line down the middle.  Thanks for any advice.  

Tags (1)
1 REPLY 1
ShlomiL
Level 17
Level 17
32,617 32,195 5,530 13,025
Message 2 of 2
Flag Post
HP Recommended

Hi,

You may try calibrating the scanner and check, however actual cleaning cannot be done for such a scanner.

 

Try following these steps to calibrate:

https://support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/1126203...

 

IF that doens't help contact HP Support in your country to get teh printer services or replaced if applicable and if a such is covered by its warranty terms:

https://support.hp.com/us-en/contact-hp/product/HP-DeskJet-3700-All-in-One-Printer-series/8954253/mo...

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation