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‎05-13-2020 01:37 PM

HP Recommended
Product: HP DesignJet T2530
Operating System: Microsoft Windows 10 (64-bit)

Hello Community,

From last few months not able to print most of the files (DMG,PDF and JPG) getting error (file cannot be printed: File format is not supported supported file formats: JPEG,TIFF,HP-GL/2,CALS/G4) i reinstall drives multiple time windows 10 version 1903.

 

Kind regards,

1 person had the same question
23 REPLIES 23

‎05-13-2020 07:15 PM

HP Recommended

Is your printer a PostScript printer? You can tell by checking the model number on the data plate located on the back side of the printer. L2Y25A is Non PostScript and L2Y26A is PostScript. Which driver are you installing?

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‎05-14-2020 06:35 AM

HP Recommended

I found on local back  plate  Product no: L2Y25A ,L2Y26A i downloaded from Hp website mention below the link.
https://support.hp.com/us-en/drivers/selfservice/closure/hp-designjet-t2530-multifunction-printer-se... 

 

Kind regards,

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‎05-25-2020 02:07 PM

HP Recommended

Dear Semaphore,

 

Could you help me to fix the issue.

 

Kind regards,

Younus.

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‎05-26-2020 01:14 AM

HP Recommended

Hello,

 

can you share the service plot?

I am an HP Employee.
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‎05-26-2020 02:04 PM

HP Recommended

Dear Ouccema,

 

Thanks for your response  I not able to find the attachment file tap please guide me how to attachment.

 

 

 

 

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‎05-26-2020 04:34 PM

HP Recommended

If your printer shows L2Y25A on the back then it is not a PostScript printer and you will not be able to print PDF's. What is the firmware version of your printer? You can get it by tapping the printer icon.

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‎05-27-2020 01:02 AM

HP Recommended

Hello,

 

Can you use the https://wetransfer.com/ 

I am an HP Employee.
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‎05-27-2020 04:54 AM

HP Recommended

Dear Semaphore,

Please see the mention below.
Firmware version   MRY 06 00 06 1

 

Kind regards,

Younus.

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‎05-27-2020 05:02 AM

HP Recommended

https://wetransfer.com/downloads/d623b245682744b2082bff823033048120200527105846/2c08461c57d08619cc7e...https://wetransfer.com/downloads/d623b245682744b2082bff823033048120200527105846/2c08461c57d08619cc7e...

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