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‎04-19-2022 06:42 PM - last edited on ‎10-03-2022 05:35 AM by HP Administrator

HP Recommended

hello community ,

 

I have an plotter HP DesignJet T770 the probleme is I formatted the hard disk so the plotter does not boot anymore, is there a solution so i can install the software or firmware on hard disk 

 

thank you

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‎04-20-2022 12:59 AM

HP Recommended

No, because there is an OS, firmware and encrypted data on HDD.




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4 REPLIES 4

‎04-20-2022 12:05 AM

HP Recommended

You need to get an HDD with the firmware for that model loaded on it.




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‎04-20-2022 12:39 AM

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i can't use my own hdd ? and install the firmware on it ?

 

thanks for ur reply 

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‎04-20-2022 12:59 AM

HP Recommended

No, because there is an OS, firmware and encrypted data on HDD.




My profile on LinkedIn

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‎04-20-2022 03:08 AM

HP Recommended

Drives are available if you look.

Don't buy second hand it almost certainly won't work.

We have them in stock but you might find one local to you.

 

Peter

Bristol inkjet 

 

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