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‎08-18-2022 04:31 PM

HP Recommended
Operating System: macOS 10.13 High Sierra

I’m pulling my hair out with my designjet 500, I set it to print a A1 page, the first 1/2-3/4 comes out in perfect full colour then the red ink stops leaving the rest of it with a yellow Green tinge.

I’ve changed cartridges, cleaned print heads. I’m completely at al loss with it. 
Up until now it has been working perfectly. 
Any ideas welcome 🙏 

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1 REPLY 1

‎08-18-2022 04:43 PM

HP Recommended

How old is the red printhead and what status does it show?

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