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07-20-2021 06:07 AM
maybe your replacement hardisk was working in other printer.... you will see that error code if you
replaced your formatter with other used hardisk. from the past, I bought used hardisks for Z2100,
Z3100 error.. all were useless & wasted money.
you need the virgen hardisk which never installed onto printer.
07-20-2021 06:00 PM
Did you purchase the correct part number drive or just try to use any available drive? I ask because you need to purchase a drive with the firmware pre-installed and as stated typically re-used parts are going to cause problems.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
08-10-2021 04:11 PM
you need to replace HDD with New desk encoder sensor to resolve this error
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08-12-2021 04:48 AM
Old P.N\ CK837-67020
New P.N\ CR647-67023 Encoder Sensor #3 in Diagrams
You need replace sensor when install used hdd
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08-12-2021 02:10 PM - edited 08-12-2021 02:11 PM
"After the replacement of only hard drive due to STUCK AT1% error
, the plotter is showings error 59.3.00 at 93% insilizing. "
You may want to contact LPS Computer (https://www.lpscomputer.com/collections/designjet-t1300-t2300-parts-page). These guys are the best at diagnosing and fixing your model. They won't sell you anything you don't need and they will diagnose for free via email. Be sure to give them a complete history of the steps you've taken so far, where and what hardware you bought and installed already. Have used them several times and always been happy with the results. Replacing the HD on some printers can really take you down a rat hole if you're not careful.
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