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- Hp z3200 printing blues as purple

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06-10-2023 12:08 PM
Hello, my has worked beautifully for some time now but today my blues are printing out purple now. I have tried color calibration but still no change. Please help.
06-10-2023 01:08 PM - edited 06-10-2023 01:09 PM
Ok, I figured it out. I changed paper.
I changed paper for my wife to print high quantity personalized chip bags for a birthday party. I changed from Fine Art paper to regular uncoated bond paper by CES. I just selected the ICC profile for hp bright white bond paper and my blues became purple.
I printed for her before, but the prints did not include blue. Mainly reds, blacks. Pinks and yellows.
I changed back to Fine Art paper and it printed the same image correctly .
looks like I will have to download the icc profiles from CES.
hope this helps someone in the future.
be bless
sam
06-11-2023 10:16 AM
Hello, @Sam_mac23
Thank you for visiting our community, we are glad that you have resolved the issue you were experiencing on your device.
In this case, we thank you for sharing the solution, so that you can help other users who are experiencing the same problem.
Please, reach out if we can help you with anything else.
HP Support Community