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‎03-21-2023 08:38 AM

HP Recommended
Product: HP Designjet z2100
Operating System: Other

hi, I have a Design jet Z2100 and asking for reseat printhead, how?

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4 REPLIES 4

‎03-21-2023 05:26 PM

HP Recommended

It should tell you which printhead. Start the printhead replacement procedure from the control panel. Remove the indicated print cartridge and reseat it. Unit should then check the cartridges and continue on.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎03-21-2023 09:17 PM

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I did that and still said that the printhead replacement is incomplete and I put 2 new HP printheads, just in case but nothing.  how do I reseat it? I am sorry but my skills as a technical guy are very limit. 

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‎03-21-2023 11:12 PM

HP Recommended

You do not mention printhead replacement incomplete in your first post. This is an important bit of information and might indicate a completely different problem. If there is ink built up on the service station it can cause a failure when the printer tries to setup a new printhead. If that is the case, no amount of reseating is going to solve the problem. You need to check the service station (right side of the printer where the head parks) to see if there is a bunch of ink there.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎05-04-2023 09:30 PM

HP Recommended

i Just sold the z2100 printer that i have but i bought a z2600 PS that works great, in the seller house, but i am  installing in my computer the drivers and i cant make it work. what i should do?

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