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‎04-27-2023 07:42 AM

HP Recommended
Product: z3200

I have replaced the MK2 kit in my z3200, but the Reset Life Counter will not show up on the Service Utilities menu.

Any suggestions?

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1 REPLY 1

‎05-03-2023 03:14 PM

HP Recommended

Did you get a warning that this kit was low and required replacement or did you have a hardware failure that resulted in this replacement. I wonder if the reset only shows up when the printer has actually asked for it.

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