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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- I need to carry out a Firmware Update

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08-02-2024
06:03 AM
- last edited on
08-07-2024
06:22 AM
by
JessikaV
My printer firmware was damaged by the previous firmware update and i am no longer able to connect the printer to the network. I have been using a USB connection, but now the printer is exhibiting fatal crashes.
I have followed the Firmware update instructions as suggested, but everytime I try to reflash from the USB drive I just get a green screen with 12345showing and nothing else happens.
I have used a fomated new FAT32 pen drive with the following file as downloaded form the HP site
maverickdw_dist_pp1_001.2412E_nonassert_appsigned_lbi_rootfs_secure_signed.ful2
What can I do now?
Solved! Go to Solution.
Accepted Solutions
08-02-2024 09:06 AM
OK so I have fixed this after hours and hours.
Just in case anyone else has issues this is what I had to do.
1 Initiate the blue screen by restarting and holding the power button.
2 Go to the complete setup menu item
3 Disable all network settings. (In my case if I didn't do this the flash update doesn't work as it attempts to verify the update, which hangs on the newtork connections, which is the initial problem anyway)
4 Resart after setup finished and enter the blue screen again
5 Select menu and choose flash from USB
6 Update downloads drom flash drive and finishes,.
7 Restore network settings.
8 Done all recovered and working after a year of using a Raspberry Pi as a print server, which was not ideal
08-02-2024 09:06 AM
OK so I have fixed this after hours and hours.
Just in case anyone else has issues this is what I had to do.
1 Initiate the blue screen by restarting and holding the power button.
2 Go to the complete setup menu item
3 Disable all network settings. (In my case if I didn't do this the flash update doesn't work as it attempts to verify the update, which hangs on the newtork connections, which is the initial problem anyway)
4 Resart after setup finished and enter the blue screen again
5 Select menu and choose flash from USB
6 Update downloads drom flash drive and finishes,.
7 Restore network settings.
8 Done all recovered and working after a year of using a Raspberry Pi as a print server, which was not ideal