cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
nilsonfilho
New member
1 0 0 0
Message 1 of 3
252
Flag Post

Ink flow problem HP z3200

HP Recommended
Hp Z3200
macOS 11.0 Big Sur

Hi,

 

My HP z3200 is having problem printing parts of the image that has light gray tones. I had a print diagnostic done. In fact, there is a problem with the PK-LG printhead or just as I suspect, a ink flow problem. I don't think that the problem is the printhead since I just changed to a new one a week ago.  Can someone help me? I'll post the image of the print diagnostic.

 

Thank you! 

 

IMG_6695 copy.jpgIMG_6694 copy.jpg

2 REPLIES 2
Valsimot
Level 13
Level 13
8,012 7,228 935 1,428
Message 2 of 3
Flag Post
HP Recommended

The amount of ink in a new printhead should last longer than one week. I would say it's the printhead. 




My profile on LinkedIn

Was this reply helpful? Yes No
rubensanchez01
Level 4
130 115 1 6
Message 3 of 3
Flag Post
HP Recommended

there might has air bubble in lg.. try to use replace printhead option,  when carriage box move to left,

open cover, take out printhead... use syringe to draw lg ink out & check, make sure no air bubbles.

then clean contacts, printhead.

 

insert it back to carriage box... you have lucky to have it working... do another diagnostic print....

myself have 3 Z3200 44".... lg is 1 of the most frequent problematic    ( yellow,   mk, red , lg   )

 

good luck.

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation