Install a designjet 800 as a network printer on ethernet

[gwilki]

I have read many posts about which drivers I can use for this installation since HP does not provide Windows 10 drivers.

However, my problem is more basic. When I connect the printer via ethernet, restart win 10, restart the printer, Win 10 does not see the printer on the network. I cannot installl any drivers, since the printer is not there, according to win 10. I can install the printer using USB, but not ethernet.

Can anyone advise on possible solutions?

Thanks

[Mikeg81]

Hi,

Have you print the information pages and confirm that you have an IP address?

[gwilki]

Mike

I'm not sure what you mean by "information pages". Windows does not see the printer in the network at all. So, I don't know how to print information pages. (Just as an aside, we also have another printer on the network. When I go into Network in win10, this other printer shows up. I am telling you this just to show that I believe that I'm in the right place to be looking for the designjet.)

[Mikeg81 · Accepted solution]

Hi,

Go to the printer front panel

Setup > Printer Information > Print

Look look under the connectivity menu for the printer IP.

If you dint have an IP, you need to troubleshoot that first

[gwilki]

Tks much, Mike. I'll do that tomorrow and see what it says.

Another question if you don't mind. Did all this model come with a network card installed? This one has an ethernet port, but I've not taken the printer apart to make sure that there is actually a network card installed. Can I assume that, since it has an ethernet port, it has a card?

[Mikeg81]

Hi,

The Jetdirect can be remove by anyone.

So, is not like you will have one on your printer by standard.

[gwilki]

I followed your instructions, MIke, found the IP address, and got the printer installed on both PC's on the  network.

Tks very much for your help

g