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‎07-19-2024 09:49 AM

HP Recommended
Product: HP DesignJet T125 24-in Printer

Does anyone know a fix for this - I have always used genuine HP Cartridges and the thing has always leaked black ink.

I have tried lots of new cartridges and attempted to clean the tray, but nothing is working.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-19-2024 06:13 PM

HP Recommended

If the printhead is leaking, then you will likely need to replace the printhead before you will find the error gone.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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4 REPLIES 4

‎07-19-2024 10:41 AM

HP Recommended

It is likely the printhead not the cartridges that is leaking. Not unheard of for 711 printhead used in this and other models

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎07-19-2024 10:53 AM

HP Recommended

Thank you. I will try to find a local bod to take a look at it. Do you have any idea how I can clear the Cartridge damaged error message - I have tried three different cartridges and no joy? 

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‎07-19-2024 06:13 PM

HP Recommended

If the printhead is leaking, then you will likely need to replace the printhead before you will find the error gone.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



2 people found this reply helpful
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‎07-19-2024 08:36 PM

HP Recommended

OK. Thank you for your help. 👍

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