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‎01-14-2020 08:58 AM

HP Recommended
Product: Designjet Z5600 wide format printer

Need part list for my model printer, one of the castors (wheel) has broken but the HP website is of little use to locate spare parts. Alternatively I will see if I can purchase a non-HP branded part, or possibly swap with an old chair or even hardware store.

 

Advise requested if HP has a parts list for replacements.

 

Thanks,

Ken

3 REPLIES 3

‎01-15-2020 08:00 AM

HP Recommended

You cannot purchase just the caster you must buy the foot assembly CN727-60056

z5600 service manual photoz5600 service manual photo

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‎01-15-2020 09:23 AM

HP Recommended

Excellent!

 

Other than the repair part book that you have photographed, is this available online as a PDF or similar? Also do you happen to know if HP happens to have a website to purchase spare parts, or are they only available via 3rd party vendors? If so to either of these questions may I have the URLs?

 

Thanks again for your help.

 

Ken

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‎01-16-2020 05:56 PM

HP Recommended

The spare parts lists are part of the repair manual. You can check feedroller.com, they sell service manuals for reasonable price, not sure if they have designjet however.

 

I just checked the HP parts store, they list all the parts for the Z5600

 

https://parts.hp.com/Hpparts/Default.aspx?mscssid=&cc=CA&lang=EN&jumpid=

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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