-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Re: L26500 50.1:11
Create an account on the HP Community to personalize your profile and ask a question
07-13-2016 01:12 AM
Hi,
we have a problem in our L26500 latex printer.
Error code 50.1:11
we change new OMAS, Sausalito PCA and the cable between these board.
still the problem is existing ! what will be the cause of this problem.
Solved! Go to Solution.
Accepted Solutions
07-21-2016 06:43 AM
Hi,
I solved this issue by changing OMAS sensor.
before that i checked OMAS board and Sausalito Board and the inter connection cables,
but it didn't work.
Thank you.
07-03-2019 07:32 PM
I have same problem. I fix it.
1) Check white cable back on printer under Ethernet cable. Make sure it is nicely connected to PCB.
2) Check other end.
3) 99 % problem in white cable connection
If you get above error printer would not load media.It keep rolling out.
Also when you start printer it says hot surface 50.1.11 error shutdown.
I check OMAS & circuit board from entering the Service Utilities Menu. All pass.
In my case white cable connection which is on board was broken. I replace OMAS Controller Q6651-80059 & everything good now.
I recommend do not install black cover which is on top of Ethernet cover. It damage OMAS Controller Q6651-80059 & white cable.