Latex 64 cutting out graphics

[JIMC53]

I can not cut the graphics on my Latex 64 cutter.  We ran the graphics onto our printer , HP Latex 560 and Laminated on a Gfp 363th machine now we are trying to cut the graphics out using a Latex 64 cutter.  The graphic will start rrading the barcode, then it moves  and the screen reads  Digitize Point  and it stops.   How do I get past this point, correct or clear this error in order to cut my graphics?

[skuks]

Hi,

As far as I red articles it's wrong reading of barcode 

- reading sensor is not clean;

- barcode is deformed or overlaminate is deforming reading itself;

Foud this article for different cutter, similar problem:

https://signs101.com/threads/my-d140-is-driving-me-crazy-today.103054/#post-1081147

I advise you to ask tech support if possible...

[1111SLV__]

Please post your question on https://hplatexknowledgecenter.com/ it is the HP Latex community where you can ask, share and learn about HP Latex Printer. We will be able to help you from there. Regards