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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Lost IP Connectivity - "No IP Interface Active."

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04-19-2019 10:28 AM
Plotter displaying "lost ip connectivity". Using the printer's menus, searched Setup and Connectivity menus . Connectivity showed option to "View Information", but went through all the menus and was unable to locate where to modify IP method and configuration. Searched Manual and internet, reset to factory defaults. Cannot locate this on pritner's menus, Do I need to connect a pc to usb port to configure?
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Accepted Solutions
04-20-2019 01:49 AM
If the network has failed or is disabled you will not see if. Look for activity lights on card. You may need to start in configuration or service mode to access the network card.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
04-20-2019 01:49 AM
If the network has failed or is disabled you will not see if. Look for activity lights on card. You may need to start in configuration or service mode to access the network card.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.