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‎04-19-2019 10:28 AM

HP Recommended
Product: Example:Designjet T770 Pavilion 65XX
Operating System: Microsoft Windows 8.1 (64-bit)

Plotter displaying  "lost ip connectivity". Using the printer's menus, searched Setup and Connectivity menus . Connectivity showed option to "View Information", but went through all the menus and was unable to locate where to modify IP method and configuration.  Searched Manual and internet, reset to factory defaults. Cannot locate this on pritner's menus, Do I need to connect a pc to usb port to configure? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-20-2019 01:49 AM

HP Recommended

If the network has failed or is disabled you will not see if. Look for activity lights on card. You may need to start in configuration or service mode to access the network card.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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2 REPLIES 2

‎04-20-2019 01:49 AM

HP Recommended

If the network has failed or is disabled you will not see if. Look for activity lights on card. You may need to start in configuration or service mode to access the network card.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎04-22-2019 08:20 AM

HP Recommended

Checked lights, No activity. Was bad network cable. Replaced and configuration portion of menus appeared.

 

Thanks - was not aware of lights.

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