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‎08-07-2020 10:35 PM

HP Recommended
Product: Hp Deskjet GT5810

MY PRINTER GT5810 ERROR INK CARTRIDGE CARRIAGE STALLED.

I already check there's no have any paper or obstacle inside.

1 person had the same question
1 REPLY 1

‎08-10-2020 03:51 PM

HP Recommended

@Ronald02 Welcome to HP Community!

 

Please let us know any error message on the control panel.

 

Please perform the hard reset and check.

 

Turn the printer on, if it is not already on. 

 

Wait until the printer is idle and silent before you continue. 

 

With the printer turned on, disconnect the power cord from the rear of the printer. 

 

Unplug the power cord from the wall outlet. 

 

Wait at least 60 seconds. 

 

Plug the power cord back into the wall outlet. 

 

Reconnect the power cord to the rear of the printer. 

 

Turn on the printer, if it does not automatically turn on. 

 

Wait until the printer is idle and silent before you proceed.

 

Please refer to the below link.

 

https://support.hp.com/us-en/product/hp-deskjet-gt-5810-all-in-one-printer-series/7840162/document/c...

 

Please remove and reseat the ink cartridges and check.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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