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HP Recommended
Design Jet Z9 Plus
macOS 11.0 Big Sur

I have tried printing on 2 different types of roll paper. HP Super Heavy Weight Plus. Also, I have an Epson Premium Lustre paper (I have the roll adapters for this). Both give me slightly blurry results. I have been loading and reloading the papers. This printer is brand new and barely used so far. Suggestions?

1 REPLY 1
HP Recommended

Were the initial test prints performed by the technician acceptable? Have all paper feed calibrations been performed. A close up sample of the issue would be helpful in pointing you in the right direction.

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