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‎04-22-2021 10:49 PM

HP Recommended
Product: Design Jet Z9 Plus
Operating System: macOS 11.0 Big Sur

I have tried printing on 2 different types of roll paper. HP Super Heavy Weight Plus. Also, I have an Epson Premium Lustre paper (I have the roll adapters for this). Both give me slightly blurry results. I have been loading and reloading the papers. This printer is brand new and barely used so far. Suggestions?

Category:
1 REPLY 1

‎04-23-2021 02:16 PM

HP Recommended

Were the initial test prints performed by the technician acceptable? Have all paper feed calibrations been performed. A close up sample of the issue would be helpful in pointing you in the right direction.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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