• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
HP Recommended
Designjet 510
Microsoft Windows 7 (64-bit)

Hi, my printer was working fine and needed a new black ink cartridge. I replaced the old one and then it started printing plans in black but within a few inches of printing changed to print in blue. Each new print does the same thing. Any suggestions?

2 REPLIES 2
HP Recommended

How old are your printheads? Do you have new black printhead for replacement?




My profile on LinkedIn

HP Recommended

 

if you replaced with new printhead & still have problem, I suspect there might be air inside the black inktube.

 

Use replace printhead option, when carriage box moved to left, unplug the power cord. then open cover & remove black printhead, clean the contact, use a syringe to draw out ink,  if has bubbles, indicated air was air there

 

After plug in cord,   the prompt printhead missing, insert printhead..... so printer will check & maks some noice,

then prompt you load paper to align printhead...

 

If it pass, your printer should be fine ... print again & see what happen.

 

post result....

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.