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2021_02_17_15_03_IMG_2644.JPG

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HP Recommended

hello 

can t see the picture

View solution in original post

2 REPLIES 2
HP Recommended

hello 

can t see the picture

HP Recommended

hello  usually its the media sensor  that can be accessed from behind by rotating the lock  then with a light check that the media sensor is free and working , you can remove it easily

remove  the cable locking plastic  and then the sensor   check it or replace it

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