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I am unable to select a different paper size than A4 or Plain Paper. Is there any help please? No options to change paper size in properties

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Are you sure you have the correct HP driver installed and not a Microsoft IPP driver. Your issue is consistent with having the wrong driver installed. You should be using either the HP Designjet Universal Driver or HP Click for printing.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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3 REPLIES 3
HP Recommended

Are you sure you have the correct HP driver installed and not a Microsoft IPP driver. Your issue is consistent with having the wrong driver installed. You should be using either the HP Designjet Universal Driver or HP Click for printing.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Hello, thanks for the reply. Where can I get the drivers from?

HP Recommended

https://ftp.hp.com/pub/softlib/software13/printers/COL93203/HP_DesignJet_and_PageWide_XL_Driver_Inst...

 

Or you can try HP Click which provides driverless printing.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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