cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
jagnag
New member
4 1 0 0
Message 1 of 5
296
Flag Post

Plot color wrong

HP Recommended
Designjet 500

My plotter is only plotting in blue.  Cartridges not empty.  What gives?

4 REPLIES 4
Valsimot
Level 12
Level 12
6,318 6,301 751 1,057
Message 2 of 5
Flag Post
HP Recommended

The printheads how old are they and when were they replaced the last time?




My profile on LinkedIn

Was this reply helpful? Yes No
jagnag
Author
New member
4 1 0 0
Message 3 of 5
Flag Post
HP Recommended

I don't know.  Is there a way to test?  Is there a way to clean?  I don't use this plotter much, so it sits idle for long periods of time.

Was this reply helpful? Yes No
Valsimot
Level 12
Level 12
6,318 6,301 751 1,057
Message 4 of 5
Flag Post
HP Recommended

You will need to replace printheads if you want to use it. If it will be sitting idle in the future than it's not worth buying and replacing printheads.

 

Find yourself local print shop and get your drawings print there it's cheaper.




My profile on LinkedIn

Was this reply helpful? Yes No
Repairatrooper
Level 13
Level 13
8,554 8,453 888 2,593
Message 5 of 5
Flag Post
HP Recommended

You can try to rescue the printheads. Remove them from printer. Take a piece of lint free cloth and wet it with water and then set the heads on the wet cloth for a few minutes. This will often soften ink clogging the heads. Gently wipe the bottom, return to printer and run a printhead cleaning or an alignment.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation