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‎06-30-2025 07:44 PM

HP Recommended
Product: HP DesignJet T210 24-in Printer
Operating System: Microsoft Windows 10 (64-bit)

Plotter has stopped printing, but no error messages appear. Last file sent to print 10 days ago appears to still be processing. I replaced ink cartridge, but still no printing.

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1 REPLY 1

‎06-30-2025 10:38 PM

HP Recommended

Can you print any report from the control panel of the plotter? if yes, I suspect that either you have a network or driver issue. Steps to follow:

 

1. Purge the print queue of all pending jobs following the instructions here https://answers.microsoft.com/en-us/windows/forum/all/cannot-clear-print-queue/84b49081-9cd3-4f21-a6...

2. Try to ping the printer to confirm you have network connection between printer and computer. If ping fails, troubleshoot your network issue. If you can ping, go to step 3

3. Delete the printer driver and download the current driver from support.hp.com and install that.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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