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Sys64738
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Solved!

Print size is wrong Hp Designjet t795

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Hp Designjet t795
Microsoft Windows 10 (64-bit)

Hello there,
I have 2 Hp Designtjet t795 plotter.

I have a problem with both devices.
sample:
Vertical 80cm
Horizontal 30cm
when i get a print
Vertical (sometimes 78cm - sometimes 79cm - sometimes 79.5cm)
horizontal 30cm
Always this result. It prints 2cm to 0.5cm in the vertical more reduced.

I tried on 3 different computers,
I tried different versions of programs such as Photoshop, Hpclick, Windows 10, Windows 7
Usb directly tried to cast from the printer but the result is always the same

What can my problem be?

1 ACCEPTED SOLUTION

Accepted Solutions
rasheddul
Level 7
634 609 35 85
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HP Recommended

Hi,

 

Thanks for contact with HP Support Forum.

 

1. First of all correctly installed the HP GL/2 full driver in your PC/Laptop.

2. What type application are you using like: Photoshop/Acrobat Reader/Writer/AutoCAD ot other's?

3. Please correct select on paper size like:

1.jpg2.jpg

 

 

I hope that answers will support to concern adequately. Let me know! Good luck 


Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

Thanks,
Rashed

Regards/Rashed
https://www.linkedin.com/in/rasheddul

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2 REPLIES 2
Sys64738
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Hello again,
The digital printing material I used was 100% cotton canvas. Cotton canvas , can be crumbled 1-2% because of moisture and dryness.

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rasheddul
Level 7
634 609 35 85
Message 3 of 3
Flag Post
HP Recommended

Hi,

 

Thanks for contact with HP Support Forum.

 

1. First of all correctly installed the HP GL/2 full driver in your PC/Laptop.

2. What type application are you using like: Photoshop/Acrobat Reader/Writer/AutoCAD ot other's?

3. Please correct select on paper size like:

1.jpg2.jpg

 

 

I hope that answers will support to concern adequately. Let me know! Good luck 


Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

Thanks,
Rashed

Regards/Rashed
https://www.linkedin.com/in/rasheddul

View solution in original post

Was this reply helpful? Yes No
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