cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
GAT100
Level 1
4 2 0 2
Message 1 of 4
1,202
Flag Post

Solved!

Printer Latex 310 - The carriage belt is disconnected from the carriage

HP Recommended
Latex 310
Microsoft Windows 7 (64-bit)

Hi

When the printer enters standby mode, the carriage belt is disconnected from the carriage.

How to connect the end of the belt back to the carriage?

Thank

Alex (operator and printer technician)

IMG_2096.jpegIMG_2094.jpegIMG_2099.jpeg

1 ACCEPTED SOLUTION

Accepted Solutions
skuks
Level 5
249 247 13 34
Message 2 of 4
Flag Post
HP Recommended

in this case you must replace the belt with new one - this one is broken...

take a look in this manual and you'll see why a new one is needed - https://www.printertec.com.br/arquivos_download/dsjl25500.pdf

page 424... it's similar to other models...

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3
skuks
Level 5
249 247 13 34
Message 2 of 4
Flag Post
HP Recommended

in this case you must replace the belt with new one - this one is broken...

take a look in this manual and you'll see why a new one is needed - https://www.printertec.com.br/arquivos_download/dsjl25500.pdf

page 424... it's similar to other models...

View solution in original post

Was this reply helpful? Yes No
GAT100
Author
Level 1
4 2 0 2
Message 3 of 4
Flag Post
HP Recommended

Skuks, thanks for the quick response and for the Service manual ❤️👍

Was this reply helpful? Yes No
skuks
Level 5
249 247 13 34
Message 4 of 4
Flag Post
HP Recommended

No problem GAT100 🙂 Just threw an eye here in the coffee brake 🙂 and I'm glad I could help 🙂

and one other thing while looking over Cleaning Kit - restart printer often and check for firmware updates - printheads are throwing ink over the kit when having problems with broken firmware..maybe in the future you'll need to replace the SSD and install a fresh firmware....I've had a similar problem and with jamming printheads over the cleaning kit...Just keep in mind that these printers are problematic when there is an electric shock and needs often restarts...

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation