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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Printer don't print color
Create an account on the HP Community to personalize your profile and ask a question
02-28-2020 10:18 AM
Hey guys!
I have a question. My printer doesn't print color for about a week. But the ink is full and new. I don't know what do to. Have somebody any ideas to solve the issue.
Thanks for help in advance!
03-02-2020 02:56 AM
For not printing, printers have only 2 reasons(besides having ink supply).
a) print head is clogged
Either replacing or cleaning should help (Not with tap water though)
b) printhead has air inside of it
this has multiple options but they require either tools to perform a fix or skills on how to dismantle and reasemble printhead.
In either case a printhead replacement, and judging by the model it is not removable(easy), I'd recomment replacing the printer.
Hp Deskjet 2620 is like £30.