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‎01-24-2019 04:27 PM

HP Recommended
Product: Designjet Z6200

20190124_133046.1.jpg

1 person had the same question
2 REPLIES 2

‎01-25-2019 07:46 AM

HP Recommended

What we are looking at is the internal error codes that the HP Engineers can possibly decipher. We regular techs work off the Error Code that creates the internal info. 

Do you know what the error code was prior to this screen?

Another diagnostic tool is the LED lights near the main power on/off and the LED on the front panel. What are they doing when this happens? (ON/OFF/Flashing)

 

The nearest I can decipher from what I see is that it is a Power Distribution issue so this relates to either the Power Supply or the Printmech board (Error 3:10)

 

Roy K

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‎01-28-2019 07:51 AM

HP Recommended

Unfortunately I don't know the error code prior to this screen.  The LED light near the main power (back of the printer) is ON.  The LED on the front panel is Flashing.

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