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- Printer not working... Does anyone know what this means?

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2 REPLIES 2
01-25-2019 07:46 AM
What we are looking at is the internal error codes that the HP Engineers can possibly decipher. We regular techs work off the Error Code that creates the internal info.
Do you know what the error code was prior to this screen?
Another diagnostic tool is the LED lights near the main power on/off and the LED on the front panel. What are they doing when this happens? (ON/OFF/Flashing)
The nearest I can decipher from what I see is that it is a Power Distribution issue so this relates to either the Power Supply or the Printmech board (Error 3:10)
Roy K
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