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HP OfficeJet Pro 8028e All-in-One Printer

I was told my printer was under warranty and not fixablle and that a new one had been ordered and was being sent.I want to make sure that that is actually happening because I am really hampered without having working printer.

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This is a user to user forum and we do not have access to that type of information. You should connect with the tech support who told you that a printer was being sent and ask for a tracking number.  

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