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‎10-13-2019 02:34 PM

HP Recommended
Product: G1X85A
Operating System: Microsoft Windows 10 (64-bit)

Printhead: Missing, Failed or Incompatible

 

Printer Failure 0xc19a0014

1 REPLY 1

‎10-13-2019 03:57 PM

HP Recommended

Hi,

this issue is caused for three reasons,

1. print head is not working (need to replace print head)

2. short circuit happened in environment where printer is situated

3. may be firmware issue (send us firmware version of the printer)

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