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‎02-16-2021 01:36 PM

HP Recommended
Product: Intel Core 13
Operating System: Microsoft Windows 7 (32-bit)

When I try to run either printhead aligning or color calibrating my HP Designjet 510 cancels it. I've cleaned printheads several times and have replaced service station thus far. 

 

Can anyone help?

Category:
5 REPLIES 5

‎02-16-2021 05:13 PM

HP Recommended

May be the line sensor on the carriage is dirty or defective. I would try cleaning it as a first step.

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‎02-18-2021 02:44 AM

HP Recommended

hello 

when you insert a media and the plotter check it can you see an orange light on the media ?

all print head are good and printing each one ? and the alignment  print is complete ? if yes you have a dirty or defected line sensor  500-carriage.jpg

withe a wet-wipe clean it from under  may be it needs only cleaning 

good luck

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‎02-18-2021 09:14 AM

HP Recommended

Done what you've suggested, however it has not resolved my problem.

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‎02-18-2021 09:16 AM

HP Recommended

Thank you for your reply. Have done what you suggested several times already, however, I still have my problem.

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‎02-19-2021 04:20 AM

HP Recommended

sorry you need maybe to replace the line sensor

 

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