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- DesignJet, Large Format Printers and Digital Press
- Printhead alignment failed.

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06-14-2019 02:15 AM
I had HP Latex 360 for years and every time I changed the printhead/s, the printer could automatic alignment, but recently it says "Calibration cancelled due to substrate type/LED problem", I have tried different substrate, but still not working, which means LED problem, does anyone know how to solve this issue?
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Accepted Solutions
06-14-2019 02:18 AM
Try cleaning line sensor maybe it's dirty.
https://hplatexknowledgecenter.com/storage/app/uploads/public/5bd/71c/796/5bd71c7962280827239833.pdf
06-14-2019 02:18 AM
Try cleaning line sensor maybe it's dirty.
https://hplatexknowledgecenter.com/storage/app/uploads/public/5bd/71c/796/5bd71c7962280827239833.pdf