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HP Recommended
Designjet T2500

Hi Guys.

 

The Second starwheel rail seems to be missing some little wheels, 2 or 4 off them, on the right side.

 

Does it come like that? or there is really missing 2 or 4 littles wheels, with the little springs?

 

I have tried to find a picture of it, but i couldn't find it.

 

It's causing, occasionly paper jam, ripping the paper. Seems to be the cause of it.

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

I look at the T920, T1500, T2500

 

They dont have it on the left, they have it on the right

 

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc

View solution in original post

4 REPLIES 4
HP Recommended

Hi,

 

Can you share some pictures?

 

What you describe could be related to :

 

CR357-67074 Stacker pinch assembly

 

or

 

CR357-67016 Secound starwheel Rail

 

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
HP Recommended

Hi.

 

yes, this is the CR357-67016 Secound starwheel Rail.

i forgot to take pictures.

I suppose the second starwheel rail should be with all the small wheels, but two spaces at the left side is empty.

I dont know if they have fallen in the plotter.

if you have seen a Secound starwheel Rail, maybe you know if it should be complete.

HP Recommended

Hi,

 

I look at the T920, T1500, T2500

 

They dont have it on the left, they have it on the right

 

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
HP Recommended

Hi Mike.

 

Thanks for the help.

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