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- Re: Second starwheel rail-Designjet T2500

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09-12-2016 08:21 PM
Hi Guys.
The Second starwheel rail seems to be missing some little wheels, 2 or 4 off them, on the right side.
Does it come like that? or there is really missing 2 or 4 littles wheels, with the little springs?
I have tried to find a picture of it, but i couldn't find it.
It's causing, occasionly paper jam, ripping the paper. Seems to be the cause of it.
Thanks.
Solved! Go to Solution.
Accepted Solutions
09-20-2016 04:05 PM
Hi,
I look at the T920, T1500, T2500
They dont have it on the left, they have it on the right
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc
09-12-2016 09:35 PM
Hi,
Can you share some pictures?
What you describe could be related to :
CR357-67074 Stacker pinch assembly
or
CR357-67016 Secound starwheel Rail
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc
09-13-2016 06:34 PM
Hi.
yes, this is the CR357-67016 Secound starwheel Rail.
i forgot to take pictures.
I suppose the second starwheel rail should be with all the small wheels, but two spaces at the left side is empty.
I dont know if they have fallen in the plotter.
if you have seen a Secound starwheel Rail, maybe you know if it should be complete.