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Microsoft Windows 10 (64-bit)

I purchased a T2530 a few years ago and need to get in to the service settings on my machine.  Is there any way to get in to it without paying a technician to drive 100 miles one direction to me located in no-man's land? 

I do fully understand that if I brick my machine it is 100% my fault.  There's no warranty.  There's no service contract.  I just want to be able to repair my own equipment.  I service my Ricoh digital presses, Xante, all my small printers and copy machines.  This is the only one on full lockdown that requires me to pay for a service technician. 

 

Is this possible?

6 REPLIES 6
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You can get a free service manual if you google search and the service pin level 1 and level 2 will be there.




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That partly worked.  I was able to get into the service menu, but the level 2 code only works for certain areas.  As a test, I clicked on the "Secure Erase Files" section and tried both the level 1 and level 2 codes and it failed entry.

 

I apologize if this information is out there already... my google-fu seems to be failing me on this topic. 

 

I booted up in the diagnostic area and selected "Unlock Front Panel" thinking maybe that would reset to factory.  It didn't change anything that I noticed.

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3174

Then

5948

 

Works most of the tjme

 

 

HP Recommended

It is entirely possible that the previous owner put their own codes in. If the default codes do not work, that is a good possibility. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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If that is the case, is there a way to factory reset without knowing what the codes were changed to so I can get back to factory settings?

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You nay need to boot to the pre-boot menu. 

 

IMG-20220701-WA0004.jpg

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