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Good morning
Our T120 plotter is displaying a blue screen with a code: B868E572. It was working perfectly the day before, we turned it off and the next day when attempting to turn it on this message appeared in the display.
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
This is caused by either a failed USB firmware stick (common) or a failed formatter (not so common)
Always best to replace the firmware first as it is the least expensive part. CQ890-67105
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
This is caused by either a failed USB firmware stick (common) or a failed formatter (not so common)
Always best to replace the firmware first as it is the least expensive part. CQ890-67105
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
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